PinnedDesigning Tech That (Finally) Respects Our Time & Humanity | Announcing The Calm Tech InstituteThe Calm Tech Institute is a new design organization creating standards for technology which respects time and attention.May 211May 211
PinnedPublished inUX CollectiveHow Design is GovernanceDesign not only shapes how a product or service will be used, but also restricts or frustrates people’s existing or emergent choices.Mar 30, 20239Mar 30, 20239
Announcing Calm Tech Certified™ and the First Class of Certified ProductsI’m excited to announce that the Calm Tech Institute (CTI) just announced the launch of Calm Tech Certified™, a certification program…Oct 29Oct 29
A Centaur Solution For Customer Support: Amplifying AI Efficiency with Human EmpathyAI can help both the humans offering customer support and the people receiving the customer support. Here’s how:Sep 41Sep 41
Our “Smart” Devices Still Have a Blue Light Problem — But There Are SolutionsI recently spent the night at a friend’s house. With gorgeous throw rugs and tasteful wall art, he had done everything possible to create…Jul 11Jul 11
Apple’s Approach to AI Should Rewrite the Industry’s Expectations for the TechnologyApple’s recently-announced but belated embrace of AI is being called “boring” by some fans of ChatGPT. My perspective is somewhat different…Jun 271Jun 271
Why We Need a Future Where Technology is CalmWhen we use technology designed to save us time in disharmony with our environments, gains in convenience are lost to stress.Jan 9Jan 9
How small memos can make large organizational changesAmber Case is author of Calm Technology and a Research Director at the Metagovernance Project. A frequent design consultant across many…Dec 7, 20236Dec 7, 20236
Impulse, Notion, Muse: Three ways we respond to events, and how to identify themHave you ever read a post online that made you extremely upset, then found yourself resorting to negative activity (flame wars, listless…Nov 20, 20234Nov 20, 20234
Calm Tech for Quality Air: How I Turned My Living Space Into a Friendly SpacecraftWhen we think about calm technology for homes, it’s easy to imagine a sunlit living space by the ocean or a peaceful meadow, with some…Oct 12, 20232Oct 12, 20232