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Photo credit: Gadget Hacks

My iPhone accidentally dialed Apple’s emergency service; here’s what happened…

Last weekend I vowed to take a complete break from work, and instead got a hands-on demonstration of problematic UX design.

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My Mom responding to the iPhone’s automated distress message.
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We Need a Better UX to Initiate Emergency Signals

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Consider Your Personal Emergency Contacts Wisely

Apple Should Use Google Maps for Emergency Location Sharing on All Its Devices — Not Apple Maps!

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My supposed location during an emergency, according to iPhone’s SOS system

SOS Setup Tips for iPhone Users

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Design advocate, speaker and author of Calm Technology + Designing With Sound. Research Fellow at Institute for the Future. Caseorganic.com

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A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store